Danae Paparis
User Experience | Research, Strategy & Service Design
danaepaparis@gmail.com // LinkedIn
What I bring:
8+ years of applied User Experience research work, and 1 year of people management experience
Mixed methods approaches, specializing in Qualitative work
A degree in Design, concentrated in Social & Decision Sciences
A portfolio of projects that includes generative, evaluative, secondary and data analysis work spanning digital products in direct to consumer, B2B, 3rd party integrations and internal enterprise tools
Super thorough, clear communication
Service design expertise specializing in complex service blueprints, technical SOP analysis and journey mapping - tying in end-user touchpoints to internal constraints and technological systems
Advocate of interdisciplinary research, bringing in stakeholders early and often
Comfort in speaking the language of enterprise UX, product managers, designers, customer service, B2B, sales, operations, portfolio management, and senior leadership in order to push product strategy and research forward
Experience building out a research democratization program from the ground up, complete with training sessions, learning materials, templates and processes to launch research in a net new channel
Resume
Work
Manager, UX Research Adobe // 2024- Present // DC Area, DMV
Senior UX Researcher Adobe // 2023- 2024 // DC Area, DMV
UX Researcher IV Adobe // 2021- 2023// Bay Area, CA
UX Researcher I, II & III Thermo Fisher Scientific // 2016 - 2021// Pittsburgh, PA & Remote
UX Research & Strategy Consultant Krupa Global // 2018-2019 // Freelance, Part-time, Remote Collaboration
Visual Design Intern Cooper // 2015 // San Francisco, CA
Teaching Assistant CMU School of Design // 2015 - 2016 // Pittsburgh, PA
UX Design Intern PNC BANK // 2014 // Pittsburgh, PA
Design Research Assistant IDEATE Program // 2014 // Pittsburgh, PA
Design Consultant Swanson School of Engineering // 2014 // Pittsburgh, PA
Education
Carnegie Mellon University 2016
BFA Communication Design, Minor in Photography, Focus in Social & Decision Sciences // Honors: Andrew Carnegie Society, ACS Philanthropy Scholar 2015, Lee Goldman Scholarship, Marilyn Meltzer Award Grant 2014, BXA and School of Design Dean's list 2013-2015
Mentorship
Hexagon UX - SF Bay area, Spring 2021
ADPList.com (A design person) - volunteer mentoring, group mentoring in Research category, Fall 2021-Present
Proficiencies
Softwares Miro, Adobe Creative Suite, Microsoft Office 365, Qualtrics, Medallia, Userzoom, Verint, Sketch, XD, Axure
Skills User Testing, Survey Design, User Analysis, Customer Insights, User Research Methods, Design Research,Visual Design, Experience Design, Interaction Design, Service Design, Wireframing, Project Scoping, Project Coordination, Content Generation, Photography, Bilingual (Greek)